Information & Technology

If a student needs help with their Chromebook, they can take it to their classroom teacher or school librarian, who will guide them on where to get assistance. All schools have extra Chromebooks available, so even if a student's device is being repaired, they can use a spare one. This way, there's no reason for a student to be without a Chromebook, even if theirs is being fixed.

When school is not in session, such as Summer or Winter break, support can be requested from the tech department directly by using the form below:

Submit a ChromEbook Issue Online (OnLY FOR USE WHEN SCHOOL IS NOT IN SESSION)

Students who check out a Chromebook provided by WDMCS should be careful to not lose or damage the device. 

Helpful Tips:

• Avoid keeping the Chromebook in extreme temperatures because it could damage it.
• Be careful when eating or drinking near the Chromebook. Spilling items on it could cause damage. 
• Let your teacher know if your Chromebook is not properly working or appears damaged.
• Let your teacher know if you misplaced your Chromebook. 
• Do not share passwords or account information with other students. 
• Turn in your Chromebook, including your charge cord when asked or when you leave WDMCS. 
   

Helpful Tips 

• Contact the school if the Chromebook is damaged or not properly working. Do not attempt to repair the Chromebook on your own. 
• Discuss the importance of protecting your online identity by not sharing passwords or other personal information with friends and strangers. 
   

Access parent/guardian and student resources

The Tech Hub is the central place for all technology issues. If you are a staff member and need assistance, please visit the Tech Hub where you can search for answers or submit a ticket for assistance.

VISIT THE TECH HUB HERE

There is no fee being assessed up front for your student's use of the Chromebook. Replacement costs are listed below: 

• Chromebook Full Replacement: actual cost of replacement at the time of the damage (about $346; no reduced fee) 
• Chromebook Case Replacement: actual cost of replacement at the time of damage or if lost (about $22, no reduced fee) 
• Chromebook Charger Replacement: actual cost of replacement at the time of the damage or if lost (about $22, no reduced fee)

Parents and families play a critical role in the success in their child’s education. Please help support your student by encouraging them to be careful with the device. Fines possibly up to the full replacement cost may be applied if the device is damaged or lost. Please do not use the Chromebook for personal family use. 

YES! Students in grades K-6 may take the Chromebook home. Students in grades 7-12 are expected to take the Chromebook home daily. 

Chromebooks provide integration with Google tools such as Docs, Sheets, and Slides, as well as the Canvas Learning Management System.  WDMCS uses Google services including Gmail, YouTube, Google Earth, and Google Maps. Access is also granted to Google Gemini. If you would like to restrict your student's internet access to not include services like YouTube, please email your building principal to make the request. 

YES!  Parents/guardians with an email on file within Infinite Campus will receive a weekly email from Securly, a company that provides web filtering for all student Chromebooks.  This weekly email provides a summary of the student's usage and provides a link to the full usage/history of the student account. Keep in mind that Securly monitors the student account, not a specific Chromebook.  If your child changes out to a different Chromebook, their activity is still monitored. 

YES! Parents have the ability to set restrictions on each student account for which they are the legal guardian. Restrictions include:

• Blocking specific websites to be used when the Chromebook is NOT at school.  (What gets blocked at school is determined by the school) 
• Setting the Chromebook to turn off at a specific time of night.
• Ability for the guardian to turn the Chromebook on or off at selective times of the day when the Chromebook is not at school.  
   

YES! Securly employs a self-harm notification service, which can alert parents/guardians on their cell phone 24 hours a day if their child is searching for self-harm information.

Visit our webpage on Chromebook web filtering for directions on how to set up Securly. Parents can also email parent-support@securly.com to request help from Securly regarding any web filtering needs for your student.