1:1 FAQs

Q1. What does 1:1 mean?
A1. It means that each student (grades 3 thru 12) receives a Chromebook device to use for school work.  Rather than checking out a device when needed, or instead of going to a lab to use computers, the devices are being assigned to each individual student.

A2. Why is it a Chromebook?  Why didn’t we buy something else besides a Chromebook?
A2. We selected Chromebooks because that’s what we had in inventory.  We already had approximately 5,000 Chromebooks in our inventory that were purchased by schools, departments, and curriculum areas.  Basically, we are taking our Chromebooks out of the mobile carts and assigning them directly to students.

Q3. When are students getting the devices?
A3. Each school will decide when students are assigned the device, as well as when students are allowed to take it home.  For example, at Valley High School, students will receive the Chromebook during back to school registration – whereas elementary students won’t receive their Chromebook until the first week of school.  (UPDATE:  Valley, Valley Southwoods, Walnut Creek, and Stilwell are handing out devices to students during back to school registration, all other schools are handing out devices during the first week of school, during class time.)

Q4. Does this mean everything is going electronic?  Does this mean that all books and paper are going away?  Does this mean that all assignments now be electronic versus paper/pencil?
A4. No, this does NOT mean that everything is going electronic.  We’ll still have books, along with paper/pencil activities.  Of course, as you would expect, each year we will see more and more resources become digital.  Assigning a device to each student will help ensure that all students have access to the digital resources that are available.

Q5. My child already has their own laptop – can they choose to not take the school device and bring their own instead?
A5. Yes,  your family can choose to send your own personal laptop for your student, as personal devices have always been allowed at our schools.  In fact, your student can also elect to take the school Chromebook AND also choose to bring their personal device when needed.

Q6. My child would prefer to just use their own cell phone or tablet – is this OK?
A6. No, many of application and online assessment systems require the use of a full keyboard.  

Q7. Who is paying for the Chromebook?  Do families have to contribute to the cost?
A7. The school district is paying for the purchase and upkeep of the Chromebooks and families are NOT asked to contribute to the cost. If you choose to bring your own personal device, then the cost of that device and all repair/maintenance is your responsibility.

Q8. What happens when something breaks or there’s a problem?
A8. Students will take the device to their classroom teacher, who will instruct them on where to take the device for assistance.  All schools have spare Chromebooks available, so that students can use a spare device while their original device is out for repair.

Q9. Under what scenarios are families financially responsible for damage to the Chromebook?
A9. When a device is broken, the district will seek to repair it through the devices warranty first, then through the districts accidental damage insurance.  Basically, this means there are potentially three ways in which a family may be financially responsible for damages/loss of the Chromebook:

  1. If it is lost (as damage insurance doesn’t cover physically losing it)
  2. If it is damaged intentionally
  3. If it is damaged numerous times in a short time period, then the damage insurance may expire. (for example, if you turn in your Chromebook for repair every week, our guess is that after three or four weeks, the insurance may deny the claim since it’s the same exact device in a short time period)

Q10. If it is lost, how much is the total replacement cost?
A10. Replacement cost for the 18-19 school year is $160.  If you lose just the charger, it’s $23 or just the carry case, $18.

Q11. What about off hours – is there a helpdesk that students can call for assistance outside of school time or weekends?
A11. Sorry, our district is not staffed for night or weekend hours.

Q12. What if a student doesn’t have Internet at home?  Can they do anything with the device?
A12. Even without Internet access, Chromebooks still have the ability to use the traditional google tools off-line, such as writing in Google Docs, preparing presentations in Google Slides. Chromebooks also have an off-line feature where students can download work ahead of time so they can work off-line.

Q13. Can students connect the devices to their home wifi or to any other wifi besides school?
A13. Yes, students who take a Chromebook will be able to connect and access other wireless networks outside of school.

Q14. Can students print from their Chromebook at school?
A14. Printing is determined by each school building, as they determine whether printing can be done, how much is allowed, etc.

Q15. Can students connect to their printer at home?
A15. Yes, as long as your printer is Google Print compatible, you will be able to connect the school device to your home printer.

Q16. As a parent, I would like to review what my child has been doing online, is that possible?
A16. Yes, all district Chromebooks are equipped with web filtering and parents will have access to the history of their child’s device.  Detailed information is available here.

Q17. As a parent, I would like to set up additional restrictions/controls for my child’s device, is that possible?
A17. Yes, it is possible to set up additional restrictions for usage outside of school. Detailed information is available here.

Q18. We’ve heard that the district is moving to Canvas?  Is this true – does it mean that something else is going away? Is it replacing Infinite Campus?
A18. We are adding a new product to the mix –  Canvas, which is a learning management system.  Basically, it organizes and holds all of our academic courses.  Our goal is to move all courses/assignments and materials to one place, Canvas. Canvas is not replacing Infinite Campus, but adding to it.  Here’s a breakdown of what you can expect from each:

Canvas stores: Infinite Campus stores:
  • All courses, along with digital resources and assignments for students.  (Note: not all assignment will be in Canvas this year, as it’s new and we’re just starting to move digital resources into Canvas)
  • Grades
  • Contains online assessments and tools for submitting assignments to teachers (Again, not all online assessments will be in Canvas, but as the year goes on, students will see more and more practice quizzes available online)
  • Attendance

Q19. As a parent, what exactly should I expect to see in Canvas? And as a parent will I have access?
A19.  Parents will have access to Canvas starting in 18-19 school year.  

Q20.  What exactly is the expectation for Canvas usage?
A20.  During the 17-18 school year, we asked staff  to start moving their course materials to Canvas.  The most basic expectation for Canvas usage is:  If your class has electronic resources and materials, we are expecting them to be distributed through Canvas.  This means that students can all expect classroom materials to be available in one place, Canvas.  Note: the “S” drive or student drive will be removed this summer. Staff will still have access to their files, but students will not have access to the S drive.  In Jan 2019, the district will shut down access to Google Classroom and will ask that all digital resources be available in Canvas. 

Q21,  Does this mean that all material will be scanned and made digital?
A21.  No.  If the material is already digital, then we ask that it be posted or linked to from the course in Canvas. Classrooms will still be using books and other print materials, and paper-pencil activities will still exist and will not be scanned into Canvas.

Q22.  What tips or suggestions do you have for helping to control screen time at home for the Chromebook?
A22. Our recommendation:  Put the Chromebook to bed, but not in the bedroom.  For example: leave the charger for the Chromebook on the countertop in the kitchen and make a family rule that the Chromebook must on the kitchen counter at a specific time, so that it can be charged and ready for school the next day.  Not only does this help keep it charged, it helps keep the device in an open area.