• Need to hear and serve undocumented
persons from other nations, persons with low income, persons
of all minorities, cultures and languages
• Help those who cannot or feel they do not have a right
to express needs, feel out of place and/or do not feel welcome
• Difficult for city staff to serve those whose language
they can’t understand
• People who don’t want to be
involved
• People who don’t participate in opportunities
• People who are scared to share opinions
• People who are content with status quo
• People who live in rural areas
• People who complain or don’t complain
• Middle class citizens
• Longtime West Des Moines residents
• Human services advocates
• Vocal minority about special issues that don’t
always represent the majority
• Other challenges: community growth, unawareness, unawareness
of unawareness and municipal make-up
of school district
Need to listen to and serve:
• subcultures in high schools
• homosexual persons
• non-linear thinkers
• philosophers or not action-oriented people - the big
idea thinkers
• “have nots”
• renters
• the artist voice
• those with no internet access
• women who choose to raise children rather than pursue
a work career
• Need to listen to religious groups
– especially those religions in the minority
• Need to hear minorities within religious groups
• Need to respect Christianity along with other diverse
groups