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Friday, September 29, 2017

Mediacom is Denying WDMCS Campus Messenger Emails

Families with @mchsi.com email address are not receiving emails from Infinite Campus Messenger. This includes daily announcements, the “Informaline” newsletter, and other messages from the messenger@wdmschools.org email address.

We have an open ticket with Mediacom tech support and are waiting for a resolution to the issue. In the meantime, families can add an email address that does not use @mchsi.com to Infinite Campus or access the announcements and “Informaline” online.

We plan to communicate with affected families using methods other than Infinite Campus Messenger. Please watch the WDMCS Technology Department blog for updates.